When you purchase a policy we will automatically send your documents to you via email (please check your junk and spam folders). If you need these to be re-sent for any reason, or if you would prefer paper copies, simply fill in the contact form below and we’ll send them to you. Email copies should be with you within 24 hours, and posted copies within 5 working days (depending on Royal Mail!).
Please note, paper copies of your documentation will not be required if you need to make a claim. If you still need paper copies we can of course send these to you, but please think about the environment before requesting.
Please complete as much of the form below as possible to speed up this process.
What our customers say
Mr ReeceMr Reece
“Had to change holiday date and all completed with ease with a quick phone call. At NO EXTRA cost what a nice change well done.”
Mrs TullockMrs Tullock
“Unfortunately had to cancel cruise to Alaska due to husband’s sudden illness 6 days before due to go. Once I set the ball rolling for an insurance claim and received necessary document...
Mrs ArlettMrs Arlett
“I don’t normally leave feedback but after dealing with Paul I have to commend you on an excellent service. It was a pleasure to deal with a polite competent person who sorted out my qu...
Mr and Mrs HudsonMr and Mrs Hudson
“I would just like to say the service we received with our travel insurance was excellent everything came through very quickly and a lovely email when we got back we will certainly use your s...
Mr EtheridgeMr Etheridge
I am 69 and recently contacted Get Going Insurance. The service I received was excellent; the person I dealt with spoke clearly and concisely such that I understood every word. The result is I boug...