When you purchase a policy we will automatically send your documents to you via email (please check your junk and spam folders). If you need these to be re-sent for any reason, or if you would prefer paper copies, simply fill in the contact form below and we’ll send them to you. Email copies should be with you within 24 hours, and posted copies within 5 working days (depending on Royal Mail!).
Please note, paper copies of your documentation will not be required if you need to make a claim. If you still need paper copies we can of course send these to you, but please think about the environment before requesting.
Please complete as much of the form below as possible to speed up this process.
What our customers say
“Hi , I’m writing to let you know just how lovely your staff are. I had to phone yet again to alter my travel insurance due to the Corona virus, I spoke to a young lady called Monica this m...
“Very satisfied, I will contact you before our next holiday which we hope to arrange in September.”
“Had to change holiday date and all completed with ease with a quick phone call. At NO EXTRA cost what a nice change well done.”
“Unfortunately had to cancel cruise to Alaska due to husband’s sudden illness 6 days before due to go. Once I set the ball rolling for an insurance claim and received necessary document...
“I don’t normally leave feedback but after dealing with Paul I have to commend you on an excellent service. It was a pleasure to deal with a polite competent person who sorted out my qu...