Travel Insurance Facilities Plc (We) are committed to protecting and respecting your privacy.
What we collect from you
We may collect and process the following data about you:
Information you give us. You may give us information by filling in forms on our site https://www.getgoinginsurance.co.uk/ or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use the customer area of our site, seek a quote, participate in our medical screening process, take out a policy with us, participate in discussion boards or other social media functions on our site, leave a testimonial and/or star rating on our site, enter a competition, participate in a promotion or survey, update or change your policy, reprint your policy, submit a claim via post or on-line, cancel your policy and when you report a problem with our site. The information you give us may include your:
- Name and date of birth
- Contact information including postal and email address and phone number
- Details of your travel plans and arrangements
- Other information you give us in response to a survey relevant to advertisements and/or offers
- Information about any medical conditions you may have
- Payment card details where required to process purchases
If you are the lead traveller on a policy you are taking out on behalf of a family, couple or group, by taking out the policy you are representing to us that you have obtained the other travellers’ permission to pass their information to us.
Information we collect about you. With regard to each of your visits to our site we may automatically collect information such as:
- Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
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What our customers say
New website works really well. Very quick to get quotation & then to buy the policy. Would definitely use again.
Very impressed with your medical policy. My wife developed AF and had a stroke and our travel insurers, Aviva, would not cover her for travel. We tried many firms, but Getgoing was the best and one...
I have been very pleased with you. Always have been given the best help possible, and your new site looks very nice. Thank you.
My husband is not able to travel now due to dementia, but with Get Going’s carers insurance cover I can now have a cruise and put George into a care home, but I am covered should he take ill ...
I am 84 years old with various previous medical conditions and had been looking for travel insurance for some weeks as in May I am going to Italy for a week for my grandson’s wedding. The quo...